There’s a role for the person who gathers stories about what people are doing, what works and what doesn’t, and aims to provide this story to the right person at the right time.
This person is called a journalist.
Is there a way we can use journalists – or people with journalism – as part of a software system?
They’d need to talk to someone with a story at the right time,
The story would need to be indexed,
The software would need to understand when an expert might need the story, and present it at the right time.
Employing journalists is expensive – but having the right story at the right time could be enormously valuable.
People don’t typically like to spend lots of money for software – which makes it hard to do something like this.
Maybe something could change here?