Month: September 2015

A critical problem with software implementations is lack of “engagement” from the people who are going to use it. The term “engagement” might be accurate (ie to say, they aren’t interested) but misses a great deal. From our experience working with the Aberdeen oil and gas industry, it seems more accurate to say, many professionals…

Here are some things we value when creating expert -centric software: When the domain experts (who will use the software) understand the software logic and are involved in its development Experts able to follow goals rather than following processes Experts have the best possible software working landscape, with the best company data readily available and…

Here are some expert job categories who might benefit from expert centric software:     CONSTRUCTION / BUILDINGS Building surveyor Construction manager Estate agent Facilities manager Geographical information systems manager Geomatics/land surveyor Housing adviser Site manager Building control officer/surveyor Building services engineer Quantity surveyor   ENGINEERING Aeronautical engineer Civil engineer Commissioning engineer Communications engineer Control…

Creating business value If experts have the right information presented in the right way, it creates enormous business value. They can make better decisions, keep organisations healthy, and be more productive, and enjoy their work much more. They can even generate entirely new business models. Giving experts better data is surely one of the best…

The programming world is full of mathematicians, logical people, engineers. But they might not be the best people to make software. Making software which really suits an expert work is more like architecture, designing buildings people really want to live in – who have a detailed internal model of how people behave in buildings. Or…

Experts in all organisations need to be good at spotting problems, spotting opportunities, and figuring out solutions to the problems and ways to go after the opportunities. They also need to be good at pursuing goals set by others. What happens if we try to imagine software developed from the start to meet that objective.…

Here’s an idea (well I’m not the first to think of it, but bear with me) Shouldn’t enterprise software stimulate its users? Let’s say, the role of an expert is usually to spot and understand problems, spot and understand opportunities, and develop solutions. Historically software has been very good at (let’s say) anti stimulating people…

SAS, a US analytics company, has a customer base which could be a close match to where the ‘Software for Domain Experts’ concept would work. Let’s go through it. This is all taken from the SAS website. Capital markets – risk management, fraud, capital management Casinos – marketing analytics, pricing, gaming analytics Communications – audience…

Most people dislike being told what to do – particularly by software. How much of the problem is in the software itself – and how much of the problem is in the people who configure business software? We’ve all heard people talk about how you want to get data users to enter data in drop…

Where does the Software for Domain Experts concept provide the most value? I think we are talking about domains where: there’s an enormous amount of data, in lots of different sources, which people need to somehow make sense of there’s high value decision making involved the expert roles cannot easily be shoehorned into a process,…