Author: karljeffery

The programming world is full of mathematicians, logical people, engineers. But they might not be the best people to make software. Making software which really suits an expert work is more like architecture, designing buildings people really want to live in – who have a detailed internal model of how people behave in buildings. Or…

Experts in all organisations need to be good at spotting problems, spotting opportunities, and figuring out solutions to the problems and ways to go after the opportunities. They also need to be good at pursuing goals set by others. What happens if we try to imagine software developed from the start to meet that objective.…

Here’s an idea (well I’m not the first to think of it, but bear with me) Shouldn’t enterprise software stimulate its users? Let’s say, the role of an expert is usually to spot and understand problems, spot and understand opportunities, and develop solutions. Historically software has been very good at (let’s say) anti stimulating people…

SAS, a US analytics company, has a customer base which could be a close match to where the ‘Software for Domain Experts’ concept would work. Let’s go through it. This is all taken from the SAS website. Capital markets – risk management, fraud, capital management Casinos – marketing analytics, pricing, gaming analytics Communications – audience…

Most people dislike being told what to do – particularly by software. How much of the problem is in the software itself – and how much of the problem is in the people who configure business software? We’ve all heard people talk about how you want to get data users to enter data in drop…

Where does the Software for Domain Experts concept provide the most value? I think we are talking about domains where: there’s an enormous amount of data, in lots of different sources, which people need to somehow make sense of there’s high value decision making involved the expert roles cannot easily be shoehorned into a process,…

How do experts actually want to work – or create the most value for their organisations? They want the deepest possible understanding of what is happening around them. They might want to be put in touch with people at a similar expert level to discuss something. They might have a complex decision to make (which…

There are many people talking about data analytics and decision making software. There are many companies in this field. It is hard to tell the difference between the companies most of the time, but still it is clearly an interesting area. I think it would be hard for anyone else to add value there, beyond…

Many people are getting excited about the potential of analytics and big data, writing about how, one day, we might be able to find any answer we want – about health, public transport, future sales, finding oil and gas – by gathering tons of data and analysing it. The ideas are worth getting excited about,…

Some people in the world are happy to be led everywhere, given instructions and told to follow them. They don’t mind using software which gives them a list of instructions to follow as well, with the user having little understanding of why they need to do something or what the software is going to do…